Dear $firstname $Lastname ($membershipID),

We regret to announce that the $earned_points of your point have been forfeited and debited from your account because there is no record of transactions on your Fidelity Bank account.

Please note that you can no longer redeem $earned_points.

Your current point balance is $Points_balance points.

For enquiries, please call our interactive Contact Centre to speak with any of our agents on 070034335489 or 09087989069. You can also send an email to true.serve@fidelitybank.ng.

If you are calling from outside Nigeria, please dial +2349087989069.

Thank you for choosing Fidelity bank Plc.