Dear Loyal Customer ($Membership_id)

Your GEM Points redemption request has been processed.

Your Order Number is $Order_no

Please ensure you take your voucher number(s), Membership ID and PIN (included in your enrolment message) and a valid ID card to identify yourself to the redemption partner when you go to pick your item(s).

Please See redemption details below:

$Table

Your item will be available for collection at the stated address for a period of 12 days. If you cannot pick up your item within the period, don’t worry, your points will be credited back to your GEMZONE account within 12-15days.

Please note that you would be contacted by an agent if the item is not available.

For enquiries and complaints, please call our 24-hour Contact Centre on 07003000000,0700 Call Access send an email to contactcenter@accessbankplc.com or access the FAQs on the GEMZONE site

Please note that Access Bank would NEVER request for your account information or an update of your banking details (including BVN and GEMZONE) via email or telephone. Please DISREGARD and DELETE all such emails and SMS as they are scam messages intended to defraud you. In addition, NEVER generate a token or passcode for anyone via telephone, email or internet chat. If you are clicking on any link in our emails, please check the address bar to ensure that the URL matches the link you clicked. Please forward any suspicious emails to contactcenter@accessbankplc.com

Thank you for choosing Access Bank.